Privacy Policy
1. Introduction
Welcome to B.C Power. We respect your privacy and are committed to protecting the personal information you share with us through our website.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, explore our electric bicycles and conversion solutions, or submit an inquiry about our products and services.
By using our website, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We may collect different types of information depending on how you interact with our website.
Personal Information
When you submit an inquiry, request a quotation, or express interest in our products and services, we may collect information such as:
- Name
- Email address
- Company or business name
- Country or region
- Information included in your inquiry
- Product preferences and business requirements
Please provide only the information necessary for your inquiry or business request.
Non-Personal Information
We may automatically collect certain technical information when you visit our website, including:
- Browser type and version
- Device type and operating system
- IP address
- Pages visited and time spent on the website
- Referring website or source
- General website usage and interaction data
This information helps us understand website performance and improve the user experience.
3. How We Use Your Information
B.C Power may use the information collected for the following purposes:
- To respond to product inquiries and quotation requests
- To provide information about electric bicycles and conversion solutions
- To understand customer requirements and business needs
- To support OEM and ODM service inquiries
- To improve our website, products, and services
- To analyze website traffic and visitor behavior
- To maintain website security and prevent fraudulent or unauthorized activity
- To comply with applicable legal and regulatory requirements
We use personal information only for legitimate business purposes and in accordance with applicable privacy laws.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand visitor behavior, and analyze website performance.
Cookies are small text files stored on your device when you visit a website.
They may help us:
- Remember website preferences
- Improve website navigation and functionality
- Understand how visitors use our website
- Measure website performance
- Support analytics and marketing activities, where applicable
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar tracking technologies.
5. How We Share Your Information
B.C Power does not sell your personal information to third parties.
We may share information in limited circumstances, including:
- Service providers: With trusted providers that support website hosting, analytics, security, or website functionality.
- Business operations: Where sharing is necessary to process an inquiry or support a requested service.
- Legal requirements: When disclosure is required by applicable law, regulation, court order, or lawful government request.
- Protection and security: When reasonably necessary to protect our rights, website, property, or users against fraud, misuse, or security threats.
Where appropriate, we take reasonable steps to ensure that third parties handle personal information securely and only for authorized purposes.
6. Third-Party Services and Links
Our website may use third-party services or contain links to external websites. These services may have their own privacy policies and data collection practices.
B.C Power does not control the privacy practices or security of independent third-party websites. We encourage visitors to review the privacy policies of any external websites or services they choose to use.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting information over the internet or storing electronic data is completely secure. While we work to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, resolving disputes, and meeting legal obligations.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws and our retention practices.
9. International Data Transfers
Depending on the location of our service providers and business operations, your information may be processed or stored in countries other than the country in which you reside.
Where international transfers occur, we will take appropriate steps to protect personal information as required by applicable data protection laws.
10. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information, where legally permitted
- Object to or request restrictions on certain processing activities
- Withdraw consent where processing is based on consent
- Request a copy of your information in a portable format, where applicable
- Opt out of certain marketing communications, where applicable
- Lodge a complaint with the relevant data protection authority
These rights may be subject to legal limitations and exceptions. Requests will be handled in accordance with applicable law.
11. Children’s Privacy
Our website and services are intended for a general business and consumer audience and are not specifically directed at children.
We do not knowingly collect personal information from children in circumstances where parental consent is required. If we become aware that such information has been collected unlawfully, we will take appropriate steps to address the situation.
12. Marketing Communications
If you choose to receive marketing communications from B.C Power, we may use your provided information to share relevant product updates, company news, or business information where permitted by law.
You may opt out of marketing communications at any time using the unsubscribe option provided in the relevant communication, where available.
Even if you opt out of marketing messages, we may still send non-marketing communications related to an inquiry or an ongoing business matter.
13. Changes to This Privacy Policy
B.C Power may update this Privacy Policy from time to time to reflect changes in our website, business practices, legal obligations, or privacy requirements.
Any updates will be published on this page, and the revised policy will take effect from the date indicated at the beginning of the document.
We encourage visitors to review this page periodically to remain informed about how their information is handled.
14. Your Consent
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Where applicable law requires consent for specific data processing activities, that consent will be obtained separately through an appropriate mechanism.
15. Additional Information
This Privacy Policy is intended to provide general information about B.C Power’s approach to privacy and data protection. The specific practices that apply may depend on the features available on the website, the services used, and the applicable legal requirements.
B.C Power is committed to handling personal information responsibly and taking reasonable steps to maintain the privacy and security of website visitors and customers.